Personal Data
a. What is personal data and why do we collect it?
Personal data is any information that allows us to identify who you are (e.g. your full name), or a combination of identification elements such as physical characteristics, pseudonyms, occupation, address etc. that, as a whole, points back to you. As a data controller we can identify you either from the data itself or from the data in conjunction with other information we already have about you (e.g. your country or operating system).
b. What data do we collect?
For the smooth operation of this website and any service provided to you, we may collect the following data from you:
▸ Name
▸ Contact information such as email addresses and telephone numbers
▸ Demographic information such as post code, preferences and interests
▸ IP address (automatically collected)
▸ Web browser type and version (automatically collected)
▸Operating system (automatically collected)
▸ A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected)
c. How is the data we collect stored?
The data we collect is stored in monitored servers and computers we are licensed to use (local or remote), with a minimum of 128bit encryption.
d. How do we use your personal data?
━ We will retain any data you submit for up to 24 months
━ Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your data will not be disclosed to third parties. This includes our partners, affiliates and / or any other person.
━ Personal data is stored securely with a minimum of 128bit encryption.
━ Any or all of the above data may be required by us or our partners and affiliates on our behalf in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
a) contact for communication purposes which may be done using email, telephone, online chat, fax or mail.
b) internal record keeping;
c) improvement of our products / services;
d) transmission by email of promotional materials that may be of interest to you;
e. Point of Contact
Should you have any requests or questions regarding your data that has been retained by us, you can contact us directly at [email protected].
Your Rights
a. Consent
Before we collect any personal data from you we will require your consent at the time of the request.
b. The right to be forgotten
You maintain your right to ask us to delete your personal data from our servers at any time by emailing us at [email protected]
However, in some cases this can make it impossible for us to continue to provide you with our services as some of that data is essential for the operation of those services. If this is the case we will notify you as soon as possible.
c. How can you access your data?
You may request a copy of any personal data you have either submitted or that we have collected by contacting us at [email protected].
d. Object to decisions taken by automated processes
We collect information that may constitute personal data, through automated processes in order to provide you with our services effectively and problem-free (e.g. security verification, geolocation, website statistics etc.). The following information is collected by us through automated processes:
▸ IP address
▸ Web browser type and version
▸ Operating system
▸ A list of URLs starting with a referring site, your activity on this website, and the site you exit to.
You may object to any automated processes used on this website by contacting us at [email protected]. However in some cases this can make it impossible for us to continue to provide you with our services as some of that data is essential for the operation of those services. If this is the case we will notify you as soon as possible.
Your Obligations
━ You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
━ If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
━ Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
━ This Agreement will be governed by and interpreted according to the laws of Ireland. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Irish courts.
Our Obligations
━ For your convenience we aim to review our privacy and security processes every 6 months.
━ We have processes in place such as this Privacy Policy, our Terms of Use, online user notices on this website, training and detailed documentation which ensure that users, management and third parties confirm their understanding of the company’s privacy policy and procedures.
━ We are legally obliged to notify the Data Protection Commissioner of any personal data breaches promptly. You can always notify us of possible Privacy Policy breaches at [email protected].
Cookies
━ This website may place and access certain cookies on your computer. Velox Digital uses cookies to improve your experience of using the website and to improve our range of products and services. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.
━ All cookies used by this website are used in accordance with current Irish and EU privacy laws.
━ Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Velox Digital to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.
━ This website may place cookies that may fall into one or more of the categories set below (you can find a comprehensive list of the cookies we use here: https://velox.ie/cookie-policy
Purpose
━ You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu of your internet browser.
━ You can choose to delete cookies at any time; however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.
━ It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Security & Encryption
Other (third party) websites and services
━ We may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website. The providers of such services have access to certain personal data provided by users of this website.
━ Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with Irish and EU privacy laws.
━ This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Transfers outside the European Economic Area
━ Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our partners in order to effectively provide you with our services, some of which may be located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.
━ If we transfer data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy and according to the EU-U.S. Privacy Shield Framework. You expressly agree to such transfers of data.
Changes of business ownership and control
━ We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Velox Digital. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.
━ We may also disclose data to a prospective purchaser of our business or any part of it.
━ In the above instances, we will take steps with the aim of ensuring your privacy is protected.